Keynote: The changing HNW journey: Technology, risk and the new private client
Session
2026-11-12 | 10:15 AM - 10:30 AM
Information
Technology is reshaping how HNW clients research insurance, understand risk and engage with brokers and insurers. This keynote will explore how AI, digital tools, and automation are influencing valuations, underinsurance, customer experience, and risk management, while considering where specialist human expertise remains essential.
- How are HNW customers using AI and digital tools as part of the insurance journey?
- Can technology improve valuations and help identify underinsurance?
- Where can automation improve the broker and customer experience?
- How are changing lifestyles creating new risk-management requirements?
- Where does specialist human advice remain most valuable?
